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Post Info TOPIC: Cameyo server, Disconnected (Disconnected by timeout)


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Cameyo server, Disconnected (Disconnected by timeout)
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Hi,

I have just set up a cameyo server to provide a proof of concept for a customer who would like to make a desktop application available online. 

The installation appeared to go well, and I can see that the serrvice is running because it returns the cameyo logo if I navigate direct to the server's URL. However when I try to run an application everything looks like it's spinning up, but before the applicaiton opens I get the message "Disconnected, Disconnected by timeout." Sometimes the message comes back as "Session over, you have been disconnected". 

Can anyone enlighten me as to what may be the issue here? The platform looks great and I think it's going to be perfect for what we need but I have to be able to test it before we can embark on the project.

Many thanks in advance.

Kevin

 



-- Edited by KevBallard on Saturday 4th of February 2017 02:50:50 AM

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Guru

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First, check C:\RemoteAppPilot\DownloadsCache on your server to see if it is empty.

Then try to Play the package from a browser and see if your Play Server deploys the package to C:\RemoteAppPilot\DownloadsCache



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Thanks. I've checked there and it did have a bunch of applications and a security log. cleared them all out and then tried to run VLC player, screen went to privisioning and the files appeared in the download cache but then as soon as it went to connecting it failed in the same way. Below is the security log entries if that helps.

04/02/2017 16:23:22 [#5] Security: WTSSession: #2, State=WTSActive, UserName=Administrator, LogonAge=2 min

04/02/2017 16:23:52 [#5] Security: WTSSession: #2, State=WTSActive, UserName=Administrator, LogonAge=2 min

04/02/2017 16:24:22 [#5] Security: WTSSession: #2, State=WTSActive, UserName=Administrator, LogonAge=3 min

04/02/2017 16:24:22 [#5] Security: WTSSession: #2, State=WTSActive, UserName=Administrator, LogonAge=3 min

Thanks

Kevin



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Senior Member

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What is the name of your server?

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Newbie

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Thanks I have just sent you a private message with the server details.



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