Cameyo

meats · Member

Cameyo 2.0.829 crash on start Windows 7

meats · Member

I still haven't been able to determine what is causing the issue.

Anyone have ideas?

The full error report from the Windows WER archive is:

Version=1
EventType=CLR20r3
EventTime=129847161128499955
ReportType=2
Consent=1
ReportIdentifier=57d26473-bb41-11e1-9f09-001d7d718b34
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=cameyomenu.exe
Sig[1].Name=Problem Signature 02
Sig[1].Value=1.0.0.0
Sig[2].Name=Problem Signature 03
Sig[2].Value=4fd69b5d
Sig[3].Name=Problem Signature 04
Sig[3].Value=System.Configuration
Sig[4].Name=Problem Signature 05
Sig[4].Value=2.0.0.0
Sig[5].Name=Problem Signature 06
Sig[5].Value=4ca2ba8c
Sig[6].Name=Problem Signature 07
Sig[6].Value=9d
Sig[7].Name=Problem Signature 08
Sig[7].Value=48
Sig[8].Name=Problem Signature 09
Sig[8].Value=IOIBMURHYNRXKW0ZXKYRVFN0BOYYUFOW
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.1
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=3081
UI[2]=C:\Users\PaulM\AppData\Roaming\VOS\Cameyo\%Program Files%\Cameyo\CameyoMenu.exe
UI[3]=Cameyo client has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Users\PaulM\AppData\Roaming\VOS\Cameyo\%Program Files%\Cameyo\CameyoMenu.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\Windows\system32\KERNEL32.dll
LoadedModule[4]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[5]=C:\Windows\system32\apphelp.dll
LoadedModule[6]=C:\Windows\AppPatch\AcLayers.DLL
LoadedModule[7]=C:\Windows\system32\SspiCli.dll
LoadedModule[8]=C:\Windows\system32\msvcrt.dll
LoadedModule[9]=C:\Windows\system32\RPCRT4.dll
LoadedModule[10]=C:\Windows\system32\USER32.dll
LoadedModule[11]=C:\Windows\system32\GDI32.dll
LoadedModule[12]=C:\Windows\system32\LPK.dll
LoadedModule[13]=C:\Windows\system32\USP10.dll
LoadedModule[14]=C:\Windows\system32\SHELL32.dll
LoadedModule[15]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[16]=C:\Windows\system32\ole32.dll
LoadedModule[17]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[18]=C:\Windows\system32\USERENV.dll
LoadedModule[19]=C:\Windows\system32\profapi.dll
LoadedModule[20]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[21]=C:\Windows\system32\MPR.dll
LoadedModule[22]=C:\Windows\system32\IMM32.DLL
LoadedModule[23]=C:\Windows\system32\MSCTF.dll
LoadedModule[24]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[25]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[26]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll
LoadedModule[27]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_d08cc06a442b34fc\MSVCR80.dll
LoadedModule[28]=C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\a1a82db68b3badc7c27ea1f6579d22c5\mscorlib.ni.dll
LoadedModule[29]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[30]=C:\Windows\system32\uxtheme.dll
LoadedModule[31]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System\abab08afa60a6f06bdde0fcc9649c379\System.ni.dll
LoadedModule[32]=C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\d7a64c28cf0c90e6c48af4f7d6f9ed41\WindowsBase.ni.dll
LoadedModule[33]=C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationCore\7c94a121334aeca7553c7f01290740f0\PresentationCore.ni.dll
LoadedModule[34]=C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\70e2ca33ffa52c743285dc5b4910a229\PresentationFramework.ni.dll
LoadedModule[35]=C:\Windows\Microsoft.NET\Framework\v3.0\WPF\wpfgfx_v0300.dll
LoadedModule[36]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorjit.dll
LoadedModule[37]=C:\Windows\system32\urlmon.dll
LoadedModule[38]=C:\Windows\system32\iertutil.dll
LoadedModule[39]=C:\Windows\system32\WININET.dll
LoadedModule[40]=C:\Windows\system32\Normaliz.dll
LoadedModule[41]=C:\Windows\system32\WindowsCodecs.dll
LoadedModule[42]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[43]=C:\Windows\system32
saenh.dll
LoadedModule[44]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[45]=C:\Users\PaulM\AppData\Roaming\VOS\Cameyo\%Program Files%\Cameyo\Infralution.Localization.Wpf.dll
LoadedModule[46]=C:\Windows\system32\DWMAPI.dll
LoadedModule[47]=C:\Windows\system32\d3d9.dll
LoadedModule[48]=C:\Windows\system32\VERSION.dll
LoadedModule[49]=C:\Windows\system32\d3d8thk.dll
LoadedModule[50]=C:\Windows\system32\nvd3dum.dll
LoadedModule[51]=C:\Windows\assembly\NativeImages_v2.0.50727_32\PresentationFramewo#\07cdef1a740151932dcf161f3306bd9c\PresentationFramework.Aero.ni.dll
LoadedModule[52]=C:\Windows\system32\WtsApi32.dll
LoadedModule[53]=C:\Windows\system32\WINSTA.dll
LoadedModule[54]=C:\Windows\system32\WINMM.dll
LoadedModule[55]=C:\Windows\system32\powrprof.dll
LoadedModule[56]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[57]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[58]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[59]=C:\Windows\system32\PresentationNative_v0300.dll
LoadedModule[60]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[61]=C:\Windows\system32\msctfui.dll
LoadedModule[62]=C:\Users\PaulM\AppData\Roaming\VOS\Cameyo\%Program Files%\Cameyo\Cameyo.OpenSrc.Common.dll
LoadedModule[63]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Core\dd56ffc9d534de278c79420dcce058a4\System.Core.ni.dll
LoadedModule[64]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\3b2cfd85528a27eb71dc41d8067359a1\System.Drawing.ni.dll
LoadedModule[65]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\6e592e424a204aafeadbe22b6b31b9db\System.Windows.Forms.ni.dll
LoadedModule[66]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\2d5bcbeb9475ef62189f605bcca1cec6\System.Configuration.ni.dll
LoadedModule[67]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\130ad4d9719e566ca933ac7158a04203\System.Xml.ni.dll
LoadedModule[68]=C:\Program Files\UltraMon\RTSUltraMonHook.dll
LoadedModule[69]=C:\Users\PaulM\AppData\Roaming\VOS\Cameyo\%Program Files%\Cameyo\WpfAppsList.dll
LoadedModule[70]=C:\Users\PaulM\AppData\Roaming\VOS\Cameyo\%Program Files%\Cameyo\AppsView.dll
LoadedModule[71]=C:\Users\PaulM\AppData\Roaming\VOS\Cameyo\%Program Files%\Cameyo\CameyoSDK.NET.dll
LoadedModule[72]=C:\Users\PaulM\AppData\Roaming\VOS\Cameyo\%Program Files%\Cameyo\Utils.dll
LoadedModule[73]=C:\Users\PaulM\AppData\Roaming\VOS\Cameyo\%Program Files%\Cameyo\WpfAppsListItem.dll
LoadedModule[74]=C:\Users\PaulM\AppData\Roaming\VOS\Cameyo\%Program Files%\Cameyo\WpfGayaBtn.dll
LoadedModule[75]=C:\Users\PaulM\AppData\Roaming\VOS\Cameyo\%Program Files%\Cameyo\WpfMyBox.dll
LoadedModule[76]=C:\Users\PaulM\AppData\Roaming\VOS\Cameyo\%Program Files%\Cameyo\WpfCategoryList.dll
LoadedModule[77]=C:\Users\PaulM\AppData\Roaming\VOS\Cameyo\%Program Files%\Cameyo\WpfSearchBtn.dll
LoadedModule[78]=C:\Users\PaulM\AppData\Roaming\VOS\Cameyo\%Program Files%\Cameyo\WpfUtils.dll
LoadedModule[79]=C:\Windows\system32\mscms.dll
LoadedModule[80]=C:\Windows\system32\WindowsCodecsExt.dll
LoadedModule[81]=C:\Windows\system32\icm32.dll
LoadedModule[82]=C:\Users\PaulM\AppData\Roaming\VOS\Cameyo\%Program Files%\Cameyo\WpfCategoryListItem.dll
LoadedModule[83]=C:\Users\PaulM\AppData\Roaming\VOS\Cameyo\%Program Files%\Cameyo\MyDownloader.Core.dll
LoadedModule[84]=C:\Users\PaulM\AppData\Roaming\VOS\Cameyo\%Program Files%\Cameyo\WpfCounter.dll
LoadedModule[85]=C:\Windows\system32\psapi.dll
LoadedModule[86]=C:\Users\PaulM\AppData\Roaming\VOS\Cameyo\%Program Files%\Cameyo\LoginAccount.dll
LoadedModule[87]=C:\Users\PaulM\AppData\Roaming\VOS\Cameyo\%Program Files%\Cameyo\MyDownloader.Extension.dll
LoadedModule[88]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.ServiceModel\64ef7169e1266b6a98131b82bddd234b\System.ServiceModel.ni.dll
LoadedModule[89]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Seri#\76692f411b404f1db0c95d81dd537c37\System.Runtime.Serialization.ni.dll
LoadedModule[90]=C:\Windows\assembly\NativeImages_v2.0.50727_32\SMDiagnostics\6294f61f25c953212b92b7e13a0fd9c1\SMDiagnostics.ni.dll
LoadedModule[91]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web\8e7909ef6b5f953d49244c6b9f5f5100\System.Web.ni.dll
FriendlyEventName=Stopped working
ConsentKey=CLR20r3
AppName=Cameyo client
AppPath=C:\Users\PaulM\AppData\Roaming\VOS\Cameyo\%Program Files%\Cameyo\CameyoMenu.exe
ReportDescription=Stopped working

Eyal · Senior Member

Try to delete the registry key HKCU\Software\Cameyo and retry?

meats · Member

Hi,

Thanks for the help, unfortunately that key is not in the registry?

I have run a Cameyo -remove to uninstall Cameyo, then searched the registry for 'Cameyo' and nothing is found.

I then reinstall and still have the same problem.

Thanks again.

Eyal · Senior Member

Are you sure you looked in HKEY_CURRENT_USER?
You should at the very least see there "Cameyo" key.
Anyway, there's been a recent bugfix, please try redownloading the version on the website today and let me know if this still happens?

meats · Member

I just re-downloaded the new version and still the same error (Problem signature 03 has changed but I don't know what that means):
Problem signature:
Problem Event Name: CLR20r3
Problem Signature 01: cameyomenu.exe
Problem Signature 02: 1.0.0.0
Problem Signature 03: 4fe75ace
Problem Signature 04: System.Configuration
Problem Signature 05: 2.0.0.0
Problem Signature 06: 4ca2ba8c
Problem Signature 07: 9d
Problem Signature 08: 48
Problem Signature 09: IOIBMURHYNRXKW0ZXKYRVFN0BOYYUFOW
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 3081

I definitely don't have the HKCY\Software\Cameyo key. It does create the HKCU\Software\VOS key.

When I run the exe I get the splash screen:
"Because software should be used not installed"
and then the crash happens, this splash screen then eventuallu goes away and am left with a larger blank white window.

Seems like it is crashing before fully installed.

The computer is on a domain and I am a local administrator of the computer. (Also trying with 'run as administrator' does not change the issue)

Thanks for the help!

meats · Member

Have managed to do a quick bt more testing and if I copy the cameyo folder from:
C:\Users\PaulM\AppData\Roaming\VOS\Cameyo\%Program Files%\Cameyo
to
c:\program files\
and then manually run CameyoMenu.exe it works fine.

I then tried a quick ghost capture which seemed like it may work but need to test further.

I had this idea from this thread:
http://cameyo.activeboard.com/t48751435/cameyo-not-starting-up-error/

I guess if I only need to do this on the machine I use for capturing apps and the deployed apps work fine then I can handle this. Obviously I lose the seamless drop box integration etc and the Cameyo library but maybe I can work around it.